From Principles to Practice: Returning to the Foundations of Quality Employment Services

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From Principles to Practice: Returning to the Foundations of Quality Employment Services

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About This Training

Employment services have evolved significantly over the past several decades—from sheltered workshops and facility-based programs to supported employment, customized employment, Employment First, and person-centered, community-based practices. Along the way, policies, funding structures, and new service models have expanded opportunities for people with disabilities. Yet, amid this evolution, one truth remains constant: successful employment outcomes are built on strong foundational principles.

This training will explore the evolution of employment services while reconnecting participants to the core values and foundational practices that have consistently led to meaningful, competitive integrated employment. Participants will examine how changing philosophies have shaped today's service delivery models, identify the timeless principles that transcend funding and program requirements, and discover practical strategies for translating these principles into everyday practice.

Participants will leave with a renewed understanding that while models and terminology may evolve, the commitment to person-centered, relationship-driven, and quality employment services remains the cornerstone of successful outcomes.

By the end of this training, participants will be able to:

  • Describe the evolution of employment services and identify key shifts in philosophy, policy, and practice.
  • Recognize the foundational values that have remained constant across changing employment service models.
  • Differentiate between compliance-driven practices and person-centered, quality employment practices.
  • Identify practical strategies for applying foundational principles to contemporary employment services.
  • Develop one actionable step to strengthen their daily practice by reconnecting with core employment service principles.

Presenters

D.J. Ralston, M.A., CPWIC

Project Director Center for Innovative Training in Vocational Rehabilitation: Provider Advancement Through High-quality Training (CIT-VR: PATH)
The George Washington University Center for Rehabilitation Counseling Research and Education (GW-CRCRE)
Phone: (740) 398-5247
|Email:
Areas of Expertise Include: The Public Workforce Development System, Partnership and Collaboration, the Integrated Resource Team Model, Social Security Work Incentives, the Intersection of Disability and Poverty, Working with LGBTQIA+ Populations and Transition-Age Youth, Professional Development and Organizational Change Management. DJ (they/them) has close to 20 years of experience, related to disability and employment programs and policy, across the public workforce development system at the local, state, and national levels. In DJ’s current role as a Sr. Technical Assistance and Research Analyst they provide technical assistance (TA) and training for the VA DARS EPIC Disability Innovation Fund grant, the National Technical Assistance Center on Transition: The Collaborative (NTACT:C) and the Center for Innovative Training in Vocational Rehabilitation (CIT-VR). Their early career experience included working for the Alaska Department of Labor as a case manager for the Adult/Dislocated worker programs as well as leading Alaska’s Disability Program Navigator Initiative. Following their time in Alaska, they were hired by the National Technical Assistance Center for the U.S. Department of Labor-funded Disability Program Navigator Initiative and its successor the Disability Employment Initiative. More recently, they led GW's work supporting state VR agencies in improving engagement and outcomes for participants living at the intersection of disability and poverty as part of the Targeted Communities Technical Assistance Center, funded by the Rehabilitation Services Administration. Additionally, they provided training and TA as a subject matter expert for the Workforce Innovation Technical Assistance Center (WINTAC). They have a Master's in Rehabilitation Counseling from Western Washington University, completed and maintain a Community Partner Work Incentive Coordinator (CP-WIC) Certification from Virginia Commonwealth University, and recently completed their Doctoral coursework in Human and Organizational Learning, Executive Leadership Program and is in the process of completing their dissertation.

John Walsh, M.Ed., CRC

Project Director Center for Innovative Training in Vocational Rehabilitation: Provider Advancement Through High-quality Training (CIT-VR: PATH)
The George Washington University Center for Rehabilitation Counseling Research and Education (GW-CRCRE)
Phone: (267) 961-3148
|Email:
Areas of Expertise Include: Vocational Rehabilitation Program, Organizational Change Management, Partnership and Collaboration, Systems Change, Leadership & Professional Development, and Executive Coaching. John (he/him) serves as the Project Director for the Center for Innovative Training in Vocational Rehabilitation (CIT-VR) and provides training and technical assistance to State VR agencies and their partners via the National Technical Assistance Center on Transition: The Collaborative (NTACT:C) and the Vocational Rehabilitation Technical Assistance Center for Quality Management (VRTAC-QM). He also is part of the project team for the Vocational Rehabilitation – Return on Investment Project (VR-ROI) funded by a NIDILRR grant. He has close to forty years’ experience working in human services, with a focus on promoting full integration for individuals with disabilities in their communities and the workforce; thirty of those years working for the New Jersey Commission for the Blind and Visually Impaired in providing and administering Vocational Rehabilitation services at that agency. He also served as the Project Manager for the VR Technical Assistance Center – Targeted Communities (VRTAC-TC), which provided training and technical assistance to State VR agencies and their partners to address barriers to VR participation and competitive integrated employment of historically underserved groups of individuals with disabilities who are living in economically disadvantaged communities.

The contents of this webinar were developed under grant H263G250005 from the U.S. Department of Education (Department). The Department does not mandate or prescribe practices, models, or other activities described or discussed in this document. The contents of this webinar may contain examples of, adaptations of, and links to resources created and maintained by another public or private organization. The Department does not control or guarantee the accuracy, relevance, timeliness, or completeness of this outside information.

The content of this webinar does not necessarily represent the policy of the Department. This publication is not intended to represent the views or policy of or be an endorsement of any views expressed or materials provided by any Federal agency. (EDGAR 75.620)

This webinar is close captioned and transcripts are available.